** This brand requires that all warranty claims be handled with them directly.** Say goodbye to stickiness. The Hot Knife is a USB-C chargeable loading tool with a ceramic tip that heats at the push of a button. No more dirty dab tools, sticky fingers, or clothes fuzz in your bowl – just hold down the button and watch your extract drop off in 3 seconds. *Caution - tip gets very hot - use cap to store when finished.